This submit is visitor authored by Bryan Wiggins, Provider Variety Chief, World Procurement Providers at Cisco. He’s an Execution Proprietor of Cisco’s Social Justice Motion 7, Provider Engagement. Bryan has an almost 20-year profession with Cisco and is a US Military Veteran.

Seven years in the past, I heard Cisco’s chief procurement officer, Alexandra Lopez, was making a go to to Hampton Roads, Virginia, to satisfy with companies in an traditionally underutilized enterprise zone or “HUBZone.” HUBZones are created to supply alternatives to small companies deprived by their location in city and rural communities. I lived inside driving distance, so I requested if I may be part of her. I had no concept the journey could be a pivotal second in my profession and would lead to my position supporting Cisco’s social justice efforts and the way we will make Cisco’s spending with third-party suppliers extra equitable.
We met with one small enterprise within the HUBZone performing back-office finance work for a serious internet firm. They tapped right into a richly succesful however geographically deprived expertise base, army spouses, 30% of whom have been unemployed or underemployed. A small firm, they introduced innovation and agility to their work, pioneering distant work at a time few have been. When it was time to relocate, if the worker was performing properly, the corporate would ship them off to their partner’s subsequent responsibility task — anyplace on the planet — with a laptop computer and their job.
After I heard this, I imagined what such a chance would have meant to me and my spouse within the early years of our careers. Previous to working at Cisco, I used to be a helicopter pilot within the US Military. Like many service members, I had a partner who left a promising profession of her personal to assist my army profession. I knew at that second I wished to be part of uncovering unrealized enterprise worth in various suppliers, which have been historically ignored or excluded. I had heard that Alexandra was planning to create a brand new provider range program inside Cisco’s World Procurement Providers group, so I took the chance to inform her I wished to work on it. This was the start of my journey.
A historical past of provider range
Cisco spends greater than $5 billion yearly in controllable oblique spend within the US. Over the past 6 years we now have:
- Engaged with over 240 various owned corporations
- Enabled 27 various suppliers to attain Cisco Most well-liked standing
- Established new provider range packages within the UK and India
- Welcomed 56 various suppliers into our government sponsorship packages globally
- Expanded into broader social justice areas like Sustainability and Contingent Workforce Variety
Actions to drive provider range

In 2020 Cisco launched its Social Justice Beliefs and 12 Actions. Motion 7, Provider Engagement, put a highlight on the provider range packages Cisco has had in place for years, accelerating them and increasing our dedication in new methods.
Consequently, we now have made concrete progress to deal with social justice with respect to our provider neighborhood:
- Aggressive sourcing bids should now embrace at the very least one certified various provider the place at the very least one is accessible. Over the past 4 quarters, 94% of all aggressive sourcing bids included at the very least one various provider. For bids the place a various provider participated, they received the bid at the very least 25% of the time. Consequently, during the last two quarters, we now have seen spend with various suppliers enhance by practically $40 million.
- Most well-liked suppliers are required to report yearly on the complete spectrum of range of their US workforce. As a result of a good portion of Cisco’s spending is on folks, this is without doubt one of the most necessary metrics we will monitor. In FY21, we obtained workforce range experiences from 100% of our FY20 most well-liked suppliers who had US employees in FY21.
- A sponsorship program is underway for 10 African American/Black-owned suppliers within the US.
- The acutely aware tradition coaching created for Cisco staff will likely be made obtainable to Cisco’s most well-liked suppliers.
Lately, our procurement class leaders and enterprise features finalized their various provider spend targets, they usually have begun to execute on their plans. As contracts come up for bid, we’re working these targets into our pipeline. By the top of 2023, we count on to double our share spend with various suppliers.
It’s not about giving enterprise to various suppliers — it’s about alternatives for various suppliers to compete being constructed into the DNA of our enterprise.
Sponsorship is a key driver of success
Our government provider sponsorship program has been a strong software to advance social justice in procurement. It pairs various suppliers with Cisco executives for normal conferences throughout which they be taught extra about Cisco’s priorities and obtain teaching and suggestions. Moreover, these suppliers are invited to month-to-month curriculum conferences, speaker occasions, and networking alternatives.
With the 56 suppliers which have accomplished or are at the moment enrolled in our sponsorship packages, we now have seen some encouraging tendencies emerge. First, we routinely see sponsorship members enhance their Cisco enterprise—which isn’t one thing we promise them once they be part of this system. We additionally see their provider efficiency enhance, the place their scores are persistently greater than most well-liked suppliers, whereas concurrently reducing their danger — a scoring that’s typically weighted towards smaller corporations.
“Our government provider sponsorship program has been a
highly effective software to advance social justice in procurement.”
A drive to succeed
In my years working in World Procurement Providers, I’ve seen time and again that our various suppliers are typically smaller corporations, which regularly have a drive to succeed that interprets into higher innovation, agility, flexibility, and creativity.
I imagine deeply in the advantages of provider range. If I didn’t, I by no means would have turned to Alexandra on that day and requested to be put on this position. By means of Motion 7, we aren’t solely persevering with our dedication to provider range, however we’re additionally increasing and already seeing the tangible outcomes of our actions — powering an inclusive future for all.
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